Guest Services

Our extensive list of professional guest services helps us to provide an outstanding holiday stay for our guests. Check out our select list of valuable and impressive guest services as you make the best hotel room reservation in Monroe with us.


General Amenities


Hot Breakfast

Type: Complimentary

Time:6:00 AM To 10:00 AM

Location: Lobby


Fitness Center

Location: Near the lobby

Timings: 6.00 AM To 10.00 PM


Swimming Pool (Seasonal)

Timings: 10.00 AM To 10.00 PM

Restrictions: Glass bottles are not permitted in the pool area.

Note: There is no lifeguard on duty. Hence, we request the parents to accompany their kids when they are in the pool area.


Drink Vending Machine

Location: Please refer to the property layout to locate the vending machines.


Ice Machines

All our guests can avail freshly prepared ice.

Location:Please refer to the room layout to locate the ice machine.


Safe deposit Box

Location: Front Desk

Note:We request the guests not to leave cash or other valuables in their rooms. According to state legislation, the hotel is not liable for the loss of belongings not securely placed in the safe deposit boxes at the front desk.


Travelers with disabilities

This hotel is dedicated to providing accessible facilities for guests with disabilities.

Please contact us if you face any challenges while accessing our amenities during your stay with us.

Contact Person: Manager on duty

Note:Guests who require accessible rooms are requested to inform the front desk staff during the reservation process.


In-Room Features

  • Television with remote control

  • Microwave

  • Refrigerator

  • Iron

  • Ironing Board

  • Coffee Maker

  • Hair Dryer

  • Clock Radio

Note:Please contact the front desk for instructions on operating any of the above-mentioned appliances or regulating the heating and cooling system in your guest room.

Kids-Friendly Amenities


Complimentary stay for kids

Kids under 17 can avail complimentary stay with their parents in the same room.


Cribs and Rollaway beds

  • Cribs are provided for your infants as a complimentary. (Kindly place a special request at the front desk for the same.)

  • Cribs are allocated on a first-come, first-serve basis due to their limited availability.

  • Rollaway beds are available for a minimal charge of $10.00.

Business-Friendly Amenities


Business Center

Location: Lobby

Open:24 hours

Note: Our business center has a computer and printers for your convenience.


Copy Service

Location: Front desk

Charges: Nil (Complimentary)


Fax Machine

A Fax machine is made available for our guests.


High-speed internet support

High-speed internet is provided for all our guests.

Note:Please get in touch with Ethostream customer service for assistance.


Mail & Packages

Outgoing Mail & Packaging services are offered by:

  • UPS

  • FedEx





Regular housekeeping services are provided daily.

Special requests for additional services are catered to as well.


Laundry services

Type: Coin Operated

Location: 2nd Floor (Please refer to the property layout)

Open: 24/7

Type: Same-day service

Availability: Monday to Friday

Drop-off point: Front Desk

Pick-up time: 8:00 AM

Cleaned clothes will be returned by 5.00 PM

Note:The guests can avail laundry bags and forms in the guest rooms or at the front desk.

Front Desk



Check-In: 3.00 PM

Check-Out: 12.00 PM


Taxi Service

Location: Front desk

Our front desk staff will help you avail taxi services immediately on request.

We can also help you schedule a taxi for a future specified date and time.


Lost And Found

To report lost or found items, kindly contact the front desk.


Dial 911 – In case of emergency

Don't hesitate to contact emergency services or the front desk for prompt assistance in case of an emergency.


Room Reservations

We request our guests to kindly confirm their reservations in advance.



Our guests can avail the USA Today as a complimentary.

Location: Lobby


  • Breakfast

  • Wi-Fi

  • Self-Parking


Airlines.webp Airlines

.American Airlines +1 (800) 433-7300

. Delta Airlines +1 (800) 221-1212

.United Airlines +1 (800) 864-8331

. Monroe Regional Airport +1 (318) 329-2461

guest-services12 Automobile rental Agency

.Avis +1 (318) 323-8822

. National +1 (318) 387-4477

.Enterprise +1 (318) 324-1112

. Her321tz +1 (318) 323-8805

.Budget +1 (318) 323-8822

. American Auto Rental +1 (318) 323-4142


Hotel Extensions

Dial '0' to contact

  • Front Desk

  • Manager on Duty

  • Housekeeping

Dial '0' to avail the following guest services

  • Housekeeping

  • Taxi Services

  • Lost and Found

  • Time and Temperature

  • Wake-up call

  • Weather Forecast

Dial '0' to avail the following medical services

  • Emergency Assistance

  • Emergency Room

  • Local Medical Center


Credit Cards

We Accept

  • American Express

  • Diners Club

  • Discover

  • Master Card

  • Visa

  • Carte Blanche