Ensuring the safety of our visitors is our utmost priority. We request all our guests to carefully review the safety guidelines as they enjoy a memorable vacation at Hampton Inn & Suites, one of the best hotels in Monroe.
Please read through the following travel tips to experience a trouble-free holiday.
Opting for minimal luggage will lead to a more comfortable travel experience.
Use Zip Lock Bags
Carrying zip-lock bags will make dealing with wet or damp clothes much more convenient
Secure Your Belongings
Always keep your travel bags and luggage securely locked to prevent any unexpected loss of personal items.
Carry Essential Documents
Ensure you have your passport, driver's license, and all relevant vehicle documents with you before departing.
Reserve Tickets Online
Booking tickets in advance for popular tourist attractions in the city is a convenient way to save time.
Take a moment to view the property map located on the back of your guestroom door. This will help you locate fire exits and stairways on your floor.
Familiarize yourself with the positions of fire extinguishers and alarm pull stations on your floor.
Find the "Off" button for your air conditioner.
Note:Turning off the air conditioner can prevent smoke from entering your room in case of fire.
Please ensure the safety of your room by locking the door using the deadbolt.
Use the additional safety latch to further secure the door.
Always verify the identification of any unfamiliar individuals before granting them access to your room.
If you are uncertain about someone's identity, consider contacting the front desk for assistance.
It is crucial to keep your room keys in a secure location.
Please avoid leaving your key inside the room or on the door to prevent any inconvenience.
Do not hand over your keys to strangers.
Before leaving for the day, remember to leave your keys at the front desk.
In Case Of Fire
.Maintain composure and avoid panicking.
. Activate the nearest fire alarm.
. If possible, close your door.
. Contact the front desk.
. Inform the service team about the situation.
. Evacuate your room and the hotel premises promptly.
. Keep your room key easily accessible at all times.
In Case of Smoke
. Cover your nose and mouth with a damp towel folded into a triangle.
. Seek assistance from the front desk.
. Notify the service team about the situation.
. Crawl towards the door.
. Check the doorknob's temperature.
In Case of a Tornado or Severe Weather
During emergencies, the city's Civil Defense Sirens will be activated. The hotel's fire alarm system will also be triggered to alert the guests. In such cases, guests should follow the evacuation procedures to reach the lowest floor as per our protocol.
Our hotel staff are available to assist you throughout the process. The hotel administration will make all efforts to contact you by phone or visit your room to provide information about the situation.
. If it feels cold, gently open it and exit the room. Remember to carry your room along.
. If it feels hot, refrain from opening the door and patiently wait for our service team's assistance.
. Proceed to the emergency exit stairs if the hallway is smoke-free.
.If the hallway is filled with smoke, return to your room for immediate guidance and safety assistance.
Our hotel management strictly enforces our brand's COVID-19 protocols, which align with state regulations on social distancing. To ensure everyone's safety during the pandemic, we kindly request all guests to adhere to the following guidelines:
Wear a face mask in public spaces such as the lobby.
Please maintain social distancing protocols, even in places like the breakfast area.
Disclaimer: The hotel cannot be held responsible for any illnesses experienced by guests during their stay on our premises. Your health and safety are paramount to us, and we appreciate your cooperation in following these guidelines.